The Digital Workplace – The Secret to Increased Productivity.
- DoubleFelix
- Dec 17, 2019
- 3 min read
Updated: Jan 13, 2020

Technology is driving digital revolution that has impacted on more than just companies’ information and communication technology (ICT) departments; it has also changed people.

Your digital strategy must involve the entire organisation, from human resources to directors. Today’s workers are increasingly demanding, more informed and better at multitasking and multi-platform. They prefer mobility, transparency, collaborative environments, streamlined tasks and digital tools, and value a work–life balance. It is this transformation of the workplace that is driving an increased need for outsourced Information Technology resources and leaning on the experience, gained from consultants that have seen multiple companies through a similar process.
The benefits of transforming your business impacts all elements of the business. Companies achieve gains in productivity and efficiency, employees enjoy a more streamlined, enriching work experience.
Digital workspaces offer more effective ways of working and raises employee engagement and agility. How? Because it is an always-connected environment that provides instant access to everything employees need to get work done. Nonetheless, this technological cocktail will never succeed without social and cultural change in companies, especially those that believe in a more traditional, layered, closed way of working.
Transforming your workplace to a modern, more flexible practice can be daunting for more traditional business owners. But do not worry, studies show that staff respond well to the increase flexibility building a more engaged and loyal. For business processes, it has been documented that there is a much great workflow and efficiently. For your customers, they are likely to see the benefits through a more engaged customer service team and an improved quality of service.
Digital Workplace empower 3 main areas…

The Business
The digital transformation of the workplace and traditional resources results in higher productivity, innovation, communication and involvement on the part of employees. A more digital office breaks down the physical barriers, favours creative, collaborative work and eliminates limitations on devices and connections. It not only offers employees more flexibility but also greater job satisfaction. A more satisfied employee is motivated, a team player and actively contributes to the business’s growth and success. If the digital workplace concept has been properly instilled in a company, it is more able to attract and keep talent.

The Employee
The digital workplace means a more positive work experience that theoretically places a greater value on their contribution to the growth and development of the business. The definition of a digital office involves a profound change in the traditional work model. The days of cubicle farms and compartmentalised solitude are simply gone, but an open space isn’t necessarily a good thing if it’s use in a random way. The office must be utilised more as a hub for people to physically come together to interact with each other or bounce ideas off one another.

The Customer
a state-of-the-art workspace that uses new technologies generates more flexible, helpful teams. In other words, they are closer to the customer. Digital tools also ensure better quality of service and faster, simpler, more effective support mechanisms. Multiple platforms facilitate communication and speed up response times. They simplify the whole company–customer relationship, regardless of location.
The new generation of employees is not attracted exclusively by a workplace’s design or comfort. If the space does not have working conditions that foster their success and professional growth, then it is out of the running. A partner with the right know-how and references in the field can guarantee the expected return for all members of the business ecosystem.
To build a digital workplace that is effective and suitable for a range of requirements, we would strongly recommend working with an experienced, IT professional that can work to ensure all of the required systems are appropriate, installed correctly, maintained and all staff correctly trained. Employing an IT Consultant to oversee the migration to a digital workplace has many benefits, in out previous post “IT Consultancy, 4 Reasons it is right”

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